Privacy Policy
DeepDimex (“DeepDimex”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, subscribe to updates, or otherwise interact with our services.
1. Who we are
DeepDimex is a measurement, analytics, and growth technology consultancy. You can reach us at:
- Email: services@deepdimex.com
- India: DeepDimex Pvt Ltd, #17/1-32, 3rd floor, Kamadhenu premises, Mico employee society building, Adugodi, Bangalore – 560030
- USA: DeepDimex LLC, 1393 Forest Ln, Marion, Iowa 52302
2. Information we collect
Depending on how you interact with us, we may collect:
- Contact and inquiry details — such as name, work email, company name, phone number, project details, and other information you submit through our contact forms.
- Newsletter details — such as your email address when you subscribe to updates.
- Technical and usage data — such as IP address, browser type, device information, referring pages, and pages viewed, collected through cookies, logs, or analytics tools where enabled.
- Communications — records of emails or messages you send us.
We do not intentionally collect sensitive personal data unless you choose to provide it in a message.
3. How we use your information
We use personal information to:
- Respond to inquiries and provide proposed or contracted services
- Operate, maintain, and improve our website
- Send newsletters or updates where you have opted in
- Monitor site performance, security, and abuse prevention
- Comply with legal obligations and enforce our terms
4. Legal bases for processing
Where applicable (including under GDPR/UK GDPR), we process personal information on one or more of these bases:
- Your consent (for example, newsletter signup or non-essential cookies)
- Performance of a contract or steps prior to entering a contract
- Our legitimate interests in operating and securing our business and website, where those interests are not overridden by your rights
- Compliance with a legal obligation
5. Cookies and similar technologies
Our website may use cookies or similar technologies to remember preferences, understand how the site is used, and support core functionality. You can control cookies through your browser settings. Disabling some cookies may affect site features.
If we use analytics or advertising tags, they may collect usage information subject to your consent preferences and applicable privacy controls.
6. How we share information
We do not sell your personal information. We may share information with:
- Service providers — such as website hosting, form processing, and IT or security vendors who process data on our behalf.
- Professional advisors — such as legal or accounting advisors when needed.
- Authorities — when required by law or to protect rights, safety, or security.
- Business transfers — in connection with a merger, acquisition, or asset sale, subject to appropriate protections.
7. International transfers
DeepDimex operates in India and the United States and may process information in those or other countries where our providers operate. Where required, we use appropriate safeguards for cross-border transfers.
8. Data retention
We retain personal information only as long as needed for the purposes described in this policy, including to provide services, maintain business records, resolve disputes, and meet legal requirements. Retention periods vary by data type and context.
9. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information; object to certain processing; withdraw consent; or request data portability. You may also have the right to lodge a complaint with a supervisory authority.
To exercise these rights, contact us at services@deepdimex.com. We may need to verify your identity before responding.
You can unsubscribe from marketing emails using the link in those emails or by contacting us.
11. Children’s privacy
Our website and services are directed to business audiences and are not intended for children under 16. We do not knowingly collect personal information from children.
12. Third-party links
Our site may link to third-party websites or platforms (for example LinkedIn). Their privacy practices are governed by their own policies, not this one.
13. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you acknowledge the revised policy.
14. Contact us
If you have questions about this Privacy Policy or our privacy practices, email services@deepdimex.com or write to us at the addresses listed above.